Contact Thời Tiết
Thank you for your interest in Thời Tiết (dubaothoitiet.asia). We always listen to our users — every piece of feedback, question or partnership idea helps make our weather service better. This page gathers the ways to reach us and some useful information before you write in.
Email us
The fastest way to reach us is by email:
We aim to reply within 1–3 business days. For quick, accurate help, please describe the issue clearly and include a screenshot or the relevant page URL where possible.
What can you contact us about?
Here are the topics we commonly hear about — feel free to reach out:
- Data or display errors: if a temperature, forecast, place name or any metric looks wrong, tell us with the city name and page URL. This is the most valuable feedback we can receive.
- Feature requests: want a rain-radar map, storm alerts, unit toggles or something else? Your ideas are very welcome.
- Partnerships & data sharing: newsrooms, schools, businesses or developers wanting to embed a weather widget or cite our data — let's find the right approach.
- Advertising & sponsorship: ask about ad placements and formats.
- Press & media: interviews, project information or content usage.
- Copyright & legal: any questions about content, images or privacy.
Before you contact us — the answer may already be here
- Where does the data come from, is it accurate? We aggregate Open-Meteo and international models; details are on the About page. Forecasts are for reference; cross-check official authorities for critical decisions.
- I can't find my location? Use the search box on the home page; we cover all 63 Vietnamese provinces and many major world cities.
- Do you collect personal data? No — no account is required. See our Privacy Policy.
- Why does the forecast differ from reality? Forecasts rely on numerical models and carry some error, especially for longer horizons. If it's consistently far off, please let us know.
How we handle your feedback
Every message is read and triaged by our team. For data-error reports, we re-check the source and compare models; sometimes we'll ask you for a few details (device, time, a screenshot) to reproduce the issue. Feature requests go onto our roadmap and are prioritized by how useful they are to the community. Improvements ship in the site's regular updates.
Languages and response time
We support Vietnamese and English. Typical response time is 1–3 business days; during peak periods (storms or major weather events) it may take a little longer — thank you for your patience.
About Thời Tiết
Thời Tiết is a weather platform offering hourly and 14-day forecasts for all 63 Vietnamese provinces and major world cities, powered by Open-Meteo data. Learn more about our mission, data sources and methodology on the About page.
Our commitment
Every email to [email protected] is read by a real person, not an auto-responder. We value your time and aim to reply thoroughly and on point. Reports of data errors are usually prioritized, because accuracy matters most for a weather service.
Thank you again for being with Thời Tiết. Community feedback is exactly what drives us to keep improving a fast, accurate and friendly weather product.